FT Resident Assistant-Women's Shelter
Company: Buffalo City Mission
Location: Buffalo
Posted on: April 1, 2026
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Job Description:
Resident Assistant 1st and 3rd Shift Available Buffalo, NY
$17.00 per hour .50 shift differential for 2nd shift 1.00 shift
differential for 3rd shift Buffalo City Mission is seeking a
Resident Assistant. This position is part-time, working at our
women's shelter in Buffalo, NY Serve with Purpose: Rooted in the
Gospel of Jesus Christ, we are more than a workplace. We are a
community united by faith, compassion, and a shared commitment to
changing lives. At Buffalo City Mission, we believe everyone
deserves a second chance. Every day, we witness lives transformed
through the power of grace, love, and hope. Our mission is to serve
men, women, and families facing barriers to stability. Offering not
just shelter and support, but the opportunity to rebuild their
lives with dignity and purpose. Why Buffalo City Mission: We are
proud to offer competitive pay and a comprehensive benefits package
that includes medical coverage with a single-high premium paid in
full by the employer, a Health Savings Account (HSA), vision
coverage, employer-paid life insurance, and supplemental insurance
options. Beyond compensation and benefits, we cultivate a workplace
where faith inspires action, service is a calling, and every team
member plays a role in restoring hope. Responsibilities: Resident
Support: Provide a supportive and respectful presence for shelter
residents. Assist residents with basic needs, such as access to
meals, hygiene supplies, and bedding. Monitor resident behavior and
address any conflicts or issues that arise. Encourage residents to
participate in shelter programs and activities. Shelter Security
and Safety: Collaborate with Security to ensure the safety and
security of the shelter facility and residents. Enforce shelter
rules and regulations. Conduct regular rounds of the shelter to
ensure safety and security. Conduct safety checks, and searches as
needed. Shelter Operations: Assist with shelter intake and
discharge procedures. Maintain accurate records of resident
occupancy and shelter activities. Assist with maintaining a clean
and organized shelter environment, including sanitizing sleeping
areas, moving furniture, sanitizing walls, floors, and ledges, and
swapping mattresses as needed. Report vacated units and prepare
them for new residents. This includes cleaning bathrooms,
shampooing carpets, cleaning kitchen area, and furniture setup.
Help residents pack items as needed if exiting units and move items
down to the 1st floor. Nightly ES laundry, cleaning of welcome
center, cleaning staff bathrooms, restocking storage room shelves,
and assisting with building chores. Assist with the distribution of
supplies and donations. Accurately monitor and document medication
intake and any observations Complete shift reports. Crisis
Intervention: Respond to and de-escalate crisis situations. Provide
support to residents experiencing emotional distress or other
crises. Contact emergency services as needed. Qualifications:
Education and Experience: High School diploma or GED required.
Experience working with vulnerable populations is a plus Other
Qualifications: Strong interpersonal and communication skills.
Ability to remain calm and composed in stressful situations.
Ability to enforce rules and maintain boundaries. Empathy and
compassion for individuals experiencing homelessness. Ability to
work independently and as part of a team. Basic computer skills.
Ability to follow instructions and procedures. In the midst of a
mature walk with Jesus Christ. Job postings are not intended to be
an exhaustive list of duties. The employee may be asked to perform
job-related tasks other than those specifically stated in this
description. We are proud to be an Equal Opportunity Employer,
committed to creating an inclusive and welcoming workplace where
everyone has the chance to thrive. Salary Description $17.00 to
$18.00 per hour
Keywords: Buffalo City Mission, Cheektowaga , FT Resident Assistant-Women's Shelter, Social Services , Buffalo, New York
