CASE MANAGER - PERMANENCY RESOURCE CENTER

Company: Catholic Charities Family and Community Services
Location: Rochester
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: We are Hiring! Job Posting: Case Manager – Permanency Resource Center (PRC) Location: Community Based, 1099 Jay Street Home Location Department: Children, Youth, and Family Services Employment Type: Full Time Schedule: Monday - Friday Daytime Salary: $22.50 - $24.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Provides therapeutic services to families primarily though home visits. Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed. Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy. Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach. Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships. Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services. Attends local community events to educate community and obtain program referrals. Stays up to date on community resources and services that can benefit parents and children in the program. Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance. Informs supervisor in a timely fashion about significant events related to client issues. Participates in consistent supervision, ongoing staff training, and program development. Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families. Completes required record documentation in accordance with Program Policies and Procedures. Documents significant interventions in case records. Completes strength-based assessments and needs analysis with individual/family. In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings. Coordinate service delivery and complete required pre/post-test, evaluations, and screenings Completes all documentation within required timelines. Participates in relevant Agency meetings and/or trainings. Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s degree in social sciences or social work degree. Combination of relevant education and experience will be considered. Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Willingness to travel within the region. Some late afternoons or evenings may be required. Demonstrate commitment to Agency Mission Statement. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program. Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; Stand, sit, walk, bend, stoop, kneel, and reach; Climb up or down stairs; Able to reach above or below shoulders; Occasionally lift or move objects weighing up to 10 lbs.; Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; Be able to read write and interpret written documents;

Keywords: Catholic Charities Family and Community Services, Cheektowaga , CASE MANAGER - PERMANENCY RESOURCE CENTER, Social Services , Rochester, New York