CheektowagaRecruiter
the smart solution for Cheektowaga jobs

Work at Home Billungal Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Tonawanda
Posted on: January 11, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLDonna when you register online. If you have further questions please contact us at 1 (405) 418 - 6160

Keywords: Mommy Jobs Online, Cheektowaga , Work at Home Billungal Customer Retention Expert (English/Spanish), Other , Tonawanda, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PT/FT Representatives
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: Career Division
Location: Erie
Posted on: 01/23/2019

Bilingual Per diem School LPN
Description: Join the Employer Team as we have an immediate opening for a local Bilingual, Spanish speaking, Licensed Practical Nurse, LPN, for a local school district
Company: Supplemental Health Care
Location: Buffalo
Posted on: 01/23/2019

Uber Eats Part-Time Delivery
Description: Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid every week. Why deliver with Uber ul li Flexibility: With Uber, (more...)
Company: Uber Eats
Location: Rochester
Posted on: 01/23/2019


Machine Operator all Shifts unskilled and skilled
Description: Great opportunity for an individual that is mechanically inclined. Good career path with a solid company POSITION EXPECTATIONS AND JOB ACCOUNTABILITIES: The ability to monitor and maintain the machines (more...)
Company: PeopleReady
Location: Erie
Posted on: 01/23/2019

Sr Service Associate
Description: Overview: br Specializes in our branch customer experience through lobby management, transactions, and servicing interactions for retail and business customers. Identifies walk-in customers' needs through (more...)
Company: m&t
Location: Buffalo
Posted on: 01/23/2019

benefit cosultant
Description: Nation's largest provider of discount healthcare programs is looking for Benefit Consultants. We have been
Company: ameri plan
Location: Buffalo
Posted on: 01/23/2019

Freelance Motion Graphics Designer for MediaZoo
Description: Founded in 2003 by a small team of senior BBC journalists and PR executives, Media Zoo has grown to over 60 people. br Media Zoo was established to help businesses communicate better with their customers, (more...)
Company: MediaZoo
Location: Rochester
Posted on: 01/23/2019

Neonatologist Needed in Buffalo, New York - Comprehensive Benefits Pac
Description: Well-established Neonatology Group in Buffalo, New York are looking for a Neonatologist
Company: One Stop Recruiting
Location: Buffalo
Posted on: 01/23/2019

Associate Licensed Relationship Banker
Description: Description Are you looking to jumpstart a rewarding career in banking but aren't sure how to get started br Discover an exciting opportunity to take your career to the next level as part of our Associate (more...)
Company: Citizens Bank
Location: Niagara Falls
Posted on: 01/23/2019

Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Rochester
Posted on: 01/23/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Cheektowaga RSS job feeds