Supervisor, Quality
Company: Integer Holdings
Location: Alden
Posted on: April 19, 2024
Job Description:
By living according to a common set of values, we create a
culture that unifies, embraces the uniqueness we all bring to the
company, and positions Integer for long-term success.At Integer,
our values are embedded in everything we do.Customer We focus on
our customers' successInnovation We create better
solutionsCollaboration We create success togetherInclusion We
always interact with others respectfullyCandor We are open and
honest with one anotherIntegrity We do the right things and do
things rightWho we are?Integer is a global organization providing
innovative, high-quality technologies and manufacturing to Medical
DeviceOEM's (original equipment manufacturers) to enhance the lives
of patients worldwide and a provider of high-end niche batteries
for specialized applications in the energy, military, and
environmental markets. We are guided by our six Values, including
focus on Customers, Innovation, Collaboration, Inclusion, Candor,
and Integrity. Working at Integer means you are part of a team
passionately pursuing excellence in all that we do and always
reaching for the next great achievement.What you'll do in this
role: The primary purpose of this role is to be a functional leader
within the quality organization who coordinate the activities of
and provides daily direction to a team of quality professionals,
including any combination of quality engineers and technicians, to
ensure that quality requirements, performance goals and improvement
objectives for a manufacturing site are achieved. As a supervisor,
your primary focus will be on performance management and the growth
development and performance of your direct reports in support of
the QMS.
- You adhere to company policies and procedures and all safety
and quality requirements including, but not limited to: Quality
Management Systems (QMS), Environmental Management Systems (EMS),
U.S. Food and Drug Administration (FDA) regulations, Company
policies and operating procedures, and other regulatory
requirements as required within your location.
- In addition, you may lead efforts to identify potential gaps in
existing processes and systems and to drive process improvements
required to enable your department to execute at a more accurate
and efficient level. Build & develop teams:
- You will be supervising, coaching, and directing a team of
quality professionals in support of one or more product lines or
process areas within a manufacturing site.
- Your leadership style encourages teamwork, cross functional
consensus building and ensures accountability within your team and
across the interactions your team members have with others inside
and outside Integer.
- You promote a diverse and inclusive work environment where your
team feels supported and openly communicates opportunities and
issues knowing they share a feeling of mutual trust.Manufacturing
Support
- You are the first level support for resolving day-to-day issues
as they are raised by members of your team and, after assessing the
situation, you may seek cross functional and/or organizational
support for resolution. To be successful, you will possess the
technical understanding and the ability to apply procedures and
concepts within your own discipline and basic knowledge of other
disciplines.
- You will review and approve engineering change requests,
nonconformance reports and engineering reports.
- As part of your responsibilities, you will establish
daily/weekly/monthly objectives for your team members and ensure
effective communications throughout the team. An element of these
objectives includes providing the active support for each of your
direct reports to aspire to accomplish his/her Individual
Development Plans as a roadmap to professional and personal skills
development.
- You will drive appropriate level of process control using a
risk-based approach.
- You ensure compliance to the established Quality Management
System.
- As an element of our belief that we all Own Quality, you
engrain a culture of quality amongst your team.Support Site Quality
Activities:
- You embed Quality- "I own Quality." You are a standard bearer
for Quality in everything we do at Integer, by assuring adherence
to our Quality Management System (QMS), providing support to
corrective and preventive actions investigation and implementation,
and contributing to the successful attainment of our quality KPI's
and differentiated quality.
- You will apply standard data analysis practices and observe
products and processes to establish root cause for product and
process failures or to support the justification for improvements
to products and processes..
- You will support internal & external quality audit activities,
as applicable. You may perform other duties as needed and as
directed by your manager. Support Non-Conforming Material Process:
- You will ensure that the investigation and disposition of
non-conforming materials meet all necessary procedures and assure
adequacy of corrective actions to prevent re-occurrence.
- You will lead and manage complaint investigations.
- You will participate in plant CAPA activities, including
analysis of data and trends in complaints, supplier quality,
nonconforming material, training effectiveness, and root causes
analysis.
- You will apply standard data analysis practices and observe
products and processes to establish root cause for product and
process failures to drive the appropriate improvement activities.
Provide support of Integer's Strategic Imperatives:
- You embrace the Manufacturing Excellence culture based on the
Integer Production System and its five focus areas:
- Strategy Alignment through Site Hoshin Plans, quality planning
meetings, and regular updates to QA RA weekly and monthly
metrics.
- Leadership of Sustained Change ensuring customer change
notifications are initiated and completed, as necessary, and
supporting continuous improvement activities as required.
- Standardization through workplace organization & visual
controls (5S), Manufacturing Standard Work, and robust training &
certification programs where applicable and the adoption of Quality
Policies and procedures that are aligned to and harmonized with the
enterprise (Integer) Quality Management System
- Associate Engagement promoted through the adoption of
standardized problem solving. methodologies, behavior-based safety
programs, and improvement idea and suggestion systems.
- Systems & Process Optimization through adoption of principles
of built in quality, optimized scheduling & material system
designs, work cell design, and total production maintenance.How you
will be measured:
- The specific measures listed below may be subject to change and
are not intended to be an all-inclusive list
- Safety is our highest priority; you will be an active supporter
of the Integer Environmental, Health & Safety programs.
- You will have defined Goals and Objectives specifying key
projects and expected milestones to achieve.
- Quality - Customer Direct Complaint Rate, NCR rate, Complaint
Cycle Time, CAPA Cycle Time, Supplier Performance metrics
- Delivery - Achievement of scheduled tasks and milestones for
assigned projects.
- Cost - Innovation and ideation are critical aspects of your
role and you will be expected to generate continuous improvement
suggestions and support the implementation of them.
- People - You play a key role in promoting Associate engagement.
In your role, you will ensure that associate relations' issues are
handled in a timely manner. What sets your apart:
- Minimum Education: You have earned, as a minimum, a bachelor's
degree in an engineering or related technical field.
- Minimum experience: 3 years of experience
- Specialized knowledge: You have knowledge and experience with
respect to the specific product line or function that you will be
supporting such as manufacturing quality, supplier quality or
quality engineering. o You have specialized knowledge with respect
to the quality system regulations and standards important to the
performance of this role e.g., EU MDR, ISO 13485, ISO 9001, Good
Manufacturing Practices 21CFR820 and Good Documentation Practices
along with auditing experience Specialized skills:
- You understand what it means to lead, to take leadership
actions, to create and share a coordinated vision, and to align a
team to take on and resolve what needs to be done.
- You possess a clear preference for working in a team
environment and establishing an expectation that team comes before
self.
- You enjoy a fast paced and complex work environment,
maintaining a calm demeanor that transcends the high energy,
constantly changing manufacturing setting.
- While you will have regular support and guidance from more
experienced engineers, supervisors or managers, you will
demonstrate the ability to work independently as well as
collaboratively with other associates and cross functional
teams.
- You demonstrate a solid technical aptitude with the ability to
be an effective contributor to a team or produce results of a
technical nature as an individual.
- You demonstrate strong communication, both written and oral, &
interpersonal skills. You reflect a bias for action, decision
making and applying your problem-solving skills.
- You possess a positive, can-do attitude with an underlying
belief that failure is not an option.Salary Range: $75,000.00 to
$110,000.00U.S. Applicants: EOE/AA Disability/Veteran
Keywords: Integer Holdings, Cheektowaga , Supervisor, Quality, Other , Alden, New York
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