Edge Computing Specialist (Desktop Support)
Company: Upstate Niagara Cooperative, Inc.
Posted on: September 21, 2023
Owned by 250+ family farms, Upstate Niagara Cooperative, Inc. is
a food and beverage company that has offered innovative,
award-winning, high-quality dairy products since 1965. Our
progressive cooperative's success is based on a commitment to
quality in everything we do that extends to every stage of
operations, from our farms to the consumer. Our product offerings
include milk, flavored milk, yogurt, dip, sour cream, cottage
cheese, Italian cheese, and ice cream mix marketed under the
Upstate Farms--, Bison--, Milk for Life--, and Intense Milk--
brands. SUMMARY: The Edge Computing Specialist is responsible for
managing and executing the lifecycle for all edge computing
devices. Edge computing devices are defined, but not limited to,
the following: Desktops, Laptops, Tablets, Handheld Devices, and
Printers. PRIMARY DUTIES AND RESPONSIBILITIES:
Works with IT team members and partners to define image
configurations for edge devices. Manages working relationships with
edge computing hardware and software partners. Manages overall
lifecycles for in scope devices. Keeps accurate records and
documentation for edge computing devices. Ensures compliance with
company technical and quality standards/procedures. Performs
troubleshooting to isolate and diagnose common computer software
and hardware problems. Resolves technical problems on new and
existing systems including install and upgrades. Escalates problems
and/or issues as appropriate. Ability to travel to remote sites
Required to perform after hours and weekend installs as scheduled.
May be required to be "on call".
Associate's Degree in Computer or Engineering related studies
SKILLS AND ABILITIES:
Strong technical background required Strong customer service skills
Requires a valid driver license. Hands on experience working with
PCs, Printers and Tablets Working knowledge of best practices
around management, control, and monitoring of computer equipment
Ability to set up and configure PCs and related hardware. Great at
organizing, prioritizing and multitasking Effective communication
The capability to be on-call 7 by 24; Ability to work weekends The
capability to lift and install electronic equipment up to 50
The capability to work in manufacturing plant conditions.
Upstate Niagara Cooperative, Inc. is committed to equal employment
opportunity for all, without regard to race, religion, color,
national origin, citizenship, sex, sexual orientation, gender
identity, age, veteran status, disability, genetic information, or
any other protected characteristic.
Keywords: Upstate Niagara Cooperative, Inc., Cheektowaga , Edge Computing Specialist (Desktop Support), Other , Lancaster, New York
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