Data Center & Route Switch Field Service Technician
Company: Acuative Corporation
Location: Buffalo
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Data Center & Route Switch Field
Service Technician This is a full time benefits eligible position
that includes a company vehicle, gas card for vehicle, inventory,
and training. Paid training includes two certifications CCT Data
Center and CCT Route/Switch, which comes with a dollar per hour
increase. If you are technical, Acuative is willing to invest in
you for this role. This position requires a person willing to go to
new places. Tickets can be assigned for up to four hours away to
provide installation and maintenance services to voice and data
networks, servers, computer systems, retail technology systems, and
other network-based hardware. Acuative technicians are guaranteed
forty (40) hours of pay per week even if not dispatched for forty
hours. To be eligible for this role you must have a clear driver’s
license (no more than 4 points), have the Covid-19 vaccination, and
willing to work mostly M-F with opportunity for overtime and call
out pay after hours. This position often works alone, and qualified
applicants must be able to lift up to fifty pounds above head and
climb a ladder. Selected candidates are given a full week of paid
training and support as needed for every job they are routed to.
Acuative is a drug free workplace. Overview: Acuative, the nation's
leading independent provider of telecommunications field services,
seeks a Field Service Technician. The successful candidate will
spend the majority of their time covering the (MARKET) area
providing installation and maintenance services to voice and data
networks, servers, computer systems, retail technology systems, and
other network based hardware. Primary Duties and Responsibilities
The position involves a variety of tasks including but not limited
to: · Installation and maintenance of networking hardware including
routers, switches, and WAP’s · Installation and maintenance of
telephony equipment and circuits · Hardware break/fix support for
Cisco UCS servers and Nexus switching equipment · Installation and
support of retail technology systems – POS, Digital Signage, and
Video Surveillance Systems · Circuit extensions and structured
cabling · Site surveys and site audits · Maintain company vehicle,
inventory, and tools to departmental standards · Accurately and
timely submission of all job-related documents and deliverables
Preferred Qualifications Candidates should possess many of the
following KSAs: · Working knowledge of networking hardware and
topologies · Familiarity with Cisco networking products and
interfacing through Cisco CLI · Understanding of telephony systems
(VOIP, PBX, Key Systems) with an ability to provide hands-on
hardware and troubleshooting support · Knowledge of computing
systems hardware with the ability to provide break/fix support for
desktop PC and/or servers · Physical installations of a wide
variety of hardware including routers, switches, WAPs, servers, POS
systems, digital signage systems, and associated peripheral
equipment · Ability to provide configuration support for a variety
of technology platforms through console and remote applications ·
Experience with LEC circuit identification and extensions ·
Familiarity with cabling standards and the ability to pull and
terminate cabling in a variety of customer environments · Ability
to operate basic power tools – drills, saws, etc. · Work on ladders
and lifts where required · Working knowledge of Microsoft Office
applications (Excel & Word). · Ability to follow detailed job
documents · Must be willing to travel within assigned region to
meet customer SLAs · On-call, after hours, and weekend work may be
required · Must possess a valid drivers’ license with good driving
record Education & Certifications: · Associates degree in
Information Technology or equivalent experience · CompTIA, Cisco,
Cabling, and PBX system certifications a plus! · Selected
candidates will be required to attend a one week hardware training
course at our Global Technology Center in Strongsville, OH ·
Selected candidates must obtain Cisco CCT Route/Switch and CCT Data
Center certifications within 90 days of employment at Acuative
Keywords: Acuative Corporation, Cheektowaga , Data Center & Route Switch Field Service Technician, IT / Software / Systems , Buffalo, New York
