Senior Systems Analyst/Programmer - JIRA

Company: Rochester Regional Health
Location: Rochester
Posted on: May 8, 2024

Job Description:

Description
HOW WE CARE FOR YOU:
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

Pension Plan
Retirement Plan
Comprehensive Benefits Package
Tuition Reimbursement
Benefits Effective Date of Hire

SUMMARY:
We are seeking a JIRA Administrator with a passion for configuring JIRA to improve collaboration, optimize workflows, and manage our growing portfolio of projects across our Health System. The ideal candidate will support the implementation of JIRA and other applications within the Atlassian Marketplace by applying knowledge of different project management processes and designing JIRA workflows with an agile mindset.
STATUS: Full time
LOCATION: Riedman Campus
DEPARTMENT: Information Technology - Applications team
SCHEDULE: Monday - Friday days
ATTRIBUTES:

3+ years of experience administering, supporting and customizing JIRA to meet the needs of diverse groups of customers and/or developers.
Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
Proficient in ScriptRunner/Groovy/JQL
Experience using JIRA REST APIs
Advanced understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
Excellent oral and written communication skills
Ability to adapt quickly to an existing, complex environment.
Experience setting and managing user permissions.

RESPONSIBILITIES:

Build, configure and administer Data Center based JIRA product from Atlassian
Configure, JIRA for new requirements and enhancements as well as perform JIRA administration work such as user and group configurations
Primary responsibility is working with internal teams and other cross functional team to configure projects
Collaborate with leadership and infrastructure teams in developing scalable, efficient, and maintainable solutions using JIRA including Clustering and other optimizations
Create tailored configurations, workflows, automations, reports, and integrations that meet specific user requirements
Configure, administer, and enhance JIRA for Resource Capacity Reporting and User Time Reporting as well as other reporting needs
Implement JIRA automations using JIRA Automation and/or scriptrunner
Design and Lead/Assist in the integration of other Atlassian Applications such as Confluence and Crowd/AD integrations
Manage implementation issues, escalations and action items Required
Exercise good design and judgement in implementing best practices to avoid anti-patterns and feature bloat

PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.
PAY RANGE: $80,000.00 - $105,000.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Minimum Salary: 80000.00 Maximum Salary: 105000.00 Salary Unit: Yearly

Keywords: Rochester Regional Health, Cheektowaga , Senior Systems Analyst/Programmer - JIRA, IT / Software / Systems , Rochester, New York