General Manager

Company: Pembroke & Co., Inc.
Location: Erie
Posted on: February 16, 2026

Job Description:

Job Description Job Description Position Overview Supporting one of the largest QSR brands, the General Manager will work to establish a standard of excellence & continuously develop their team towards success. The ideal candidate will have experience in management, preferably in a quick-service restaurant. Theyll have excellent communication skills, exhibit professionalism, and a positive outlook. Most Managers work 5, 10-hour days, about 50 hours/week, pending the operational needs of their store. This may include weekends & holidays. Reliable transportation & flexible availability is required for this position. Responsibilities Manage the recruiting, hiring, and training of new team members. Create sales programs to leverage business opportunities. Maintain labor budgets, food cost targets, guest surveys, and brand standards. Analyze and forecast sales data and trends to best support business and staffing needs. Perform weekly and monthly administrative tasks such as: payroll, scheduling, product ordering, and inventory counts. Qualifications At least 1 year of management experience required, preferably in a quick-service restaurant. Qualified candidates should have a high school diploma or equivalent. ServSafe Certification preferred. This is a leadership role; a demonstrated understanding of confidentiality is required. This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.

Keywords: Pembroke & Co., Inc., Cheektowaga , General Manager, Hospitality & Tourism , Erie, New York