Clinical Onboarding Specialist

Company: Horizon Health Services
Location: Getzville
Posted on: February 14, 2026

Job Description:

Job Description Job Description Are you looking to start or continue your career within the Mental Health and Addictions field? Do you want to work in a role where you will be able to make a difference in someone’s life on a daily basis? Apply to be a Clinical Onboarding Specialist today! What will my day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Clinical Onboarding Specialist, you will… Participate in the development of clinical onboarding trainings and overall onboarding requirements Facilitate new hire clinical onboarding trainings focused on best practices and clinical skills to assess symptoms/diagnoses and risk, treatment plan, and general skills for providing clinical care for counselors' caseloads. Observe sessions with new clinical staff, providing feedback on strengths and areas for improvement, which includes documentation completed for the sessions you observe Assist new hires to develop caseload management skills and understand the resources available to them (e.g., reports, office hours, etc.) Document staff development including strengths and areas for growth Collaborate with Program Director/Clinical Supervisors to share feedback and assist in the development of any follow-up plans / additional assistance requests Collaborate and routinely communicate with Horizon University and Employee Services regarding incoming new hires and any scheduling accommodations, non-traditional work schedules and how best to assist / tailer their onboarding training and support. Maintain knowledge of relevant regulatory standards and clinical best practices to provide appropriate feedback to staff Participate / assist with clinical initiatives and roll outs Identify overall trends / gaps relative to new hires’ training needs and areas for improvement based on your work with and feedback from new hire staff Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Master's Degree required . QHP required ; LCSW, LMSW, LMHC preferred. 2-3 years of clinical experience required ; advanced clinical training / experience preferred. Clinical knowledge of child/adolescent population desired. Training / mentoring experience preferred. Location: This position is located at our corporate office located at 55 Dodge Rd, Getzville NY 14068. Travel is required between other Horizon clinics as needed for trainings across Erie, Niagara & Genesse counties. Hours: This position is Monday – Friday from 8:00am – 5:00pm. Some flexibility is required for this role based on training/new hires needs; could include evening hours. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $28.74 - $31.13. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Mobility required with repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Keywords: Horizon Health Services, Cheektowaga , Clinical Onboarding Specialist, Healthcare , Getzville, New York