Receptionist - State Farm Agent Team Member

Company: Michele Proietti - State Farm Agent
Location: Buffalo
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency first opened in 2017 and expanded with a second location in 2023. We currently have a team of seven talented and dedicated professionals. My journey with State Farm began as a team member, then I worked on the corporate side before becoming an agent an experience that gave me a strong foundation for building a successful, people-focused agency. I earned my masters degree in Math Education from University at Buffalo. Im married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and were looking for individuals who are driven, organized, friendly, and able to show empathy. If youre someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. ROLE DESCRIPTION: Michele Proietti - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Keywords: Michele Proietti - State Farm Agent, Cheektowaga , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Buffalo, New York